Passenger Guidelines

Half-Fare Ridership Policy

Passengers riding for half-fare must present an MTA identification card (ID) or a Medicare card (not a Medicaid card) to the driver. To obtain an MTA ID card, come to the MTA for a photo between 8:00 a.m. – 4:00 p.m., Monday through Friday.

Please note that you will require additional documentation to qualify. If you are 65 years of age or older, bring a document stating your birthday. This includes a birth certificate, a picture ID with age or date of birth, or a Medicare card. If you are disabled, you will need to fill out our physician verification form or present a Medicare card.

The cost for an MTA ID card is $2.00 for residents and $10.00 for non-residents.

Lost & Found

Found something on the bus? Please give it to the driver. If you have lost something on the bus, call (603) 623-8801. All items found on the bus are held at the MTA for seven days. The MTA is not responsible for lost or stolen articles.

How to Ride the Bus

-Arrive at the bus stop five minutes early.
-Have your fare or pass ready when boarding.
-Please use handrails when boarding or exiting.
-If you are waiting for the bus somewhere that it is difficult or unsafe for the driver to pick you up, the driver will pull over somewhere safe ahead of you and wait for you to walk up. Not every intersection is safe for buses to stop.
-Signal the operator approximately one block before you want to get off.

Please Note:

-Drivers may not make change for you.
-Smoking, consuming alcoholic beverages, and using foul language is not permitted on the bus.
-Deadly weapons, as defined by RSA 625.11, V are not allowed on the bus.
-Minimum age for passengers traveling without adult supervision is 12 years of age.

If you have any questions, call us at (603) 623-8801.

Baby Carriages, Strollers, Walkers, & Collapsible Carts

Stay safe by adhering to the following rules:

-All children must be removed from any carriage or stroller for the duration of the bus ride.
-Children are to remain seated or held for the duration of the bus ride.
-Carriages, strollers, walkers, and carts must be empty, folded up, and placed between seats. They must remain out of the aisle.
-If a loaded folding cart will fit between seats, it is considered an acceptable method of securement.

Reasonable Modifications

Find information regarding passenger modifications. For more details, ask your driver or call us at (603) 623-8801.

CONTACT INFORMATION

Address:
110 Elm Street Manchester, NH 03101-2799
Welcome Center, 775 Elm St. Manchester, NH 03101

Phone: (603) 623-8801
CART Phone: (603) 434-3569
Fax: (603) 626-4512
Hearing Impaired: (800) 735-2964 or 711

HOME

SERVICES

RIDER INFO

CONTACT